On boat to Saigon yesterday. Couple on right live just outside Montreal. Man was born in Tunisia. Having spent two weeks in Vietnam, this was their last day. Buying boat tickets online, they got the direction wrong then arrived late to the terminal. Had they been on time, they would have still been in the wrong city.

Though these were their mistakes, they insisted on getting seats on a different boat, with only a small penalty. After endless whining by the man to a ticket seller who could barely undertand him, they finally coughed up $30 for new tickets. These boats are usually sold out, so you can't demand seats you haven't paid for.